Remote Information technology Jobs · Google Workspace

• Apply a detail-oriented approach to ticket intake, troubleshooting, and documentation.
• Demonstrate an approachable and empathetic demeanor when engaging with end users.
• Practice active listening to fully understand user concerns.

Spreetail helps brands increase their ecommerce market share globally while improving their operational costs. They are a fast-growing ecommerce company that values creative freedom, work-life balance, and meaningful relationships among employees.

• Drive configuration, optimization, and security hardening of enterprise systems including Google Workspace, Kandji MDM, and critical SaaS integrations
• Lead technical design and implementation of enterprise system integrations, ensuring scalability, security, and compliance with organizational standards
• Deliver reliable systems administration and provide escalated technical support during high-volume periods or when IT Support coverage is needed

Anchorage Digital is building the world’s most advanced digital asset platform for institutions to participate in crypto. As a diverse team of more than 600 members, they are united in one common goal: building the future of finance by providing the foundation upon which value moves safely in the new global economy.

• Act as the primary owner of the MSP relationship, triaging high-level issues to them.
• Serve as the first line of defense for staff IT issues via Slack/Email.
• Physically provision, set up, and ship laptops (Mac) for new hires and handle asset recovery.

Kotter provides training and consulting services. They appear to be a growing company, seeking adaptable and communicative employees.

• Own day-to-day IT support for employees across time zones.
• Administer and improve identity and access workflows in Okta.
• Partner with Security, Engineering, and Operations.

LiveKit is revolutionizing the AI landscape by providing the network infrastructure that powers multimodal AI interfaces, enabling seamless audio and visual interactions. Founded in 2021, LiveKit has rapidly grown to support over 3 billion calls annually, 200,000+ developers globally, and industry leaders like OpenAI, Salesforce, Spotify, and Meta.

• Troubleshooting & Technical Support: diagnose and resolve software glitches and hardware malfunctions.
• Hardware & Software Lifecycle: set up new laptops and deploy OS updates.
• Network & Infrastructure Oversight: ensure devices connect to Wi-Fi and troubleshoot routers.

Red Cup IT, Inc. maintains the health of hardware, software, and network infrastructure. They are dedicated to minimizing downtime through rapid incident response and proactive system optimization.

• Manage user accounts, access rights, and permissions across Google Workspace, Slack, Atlassian/Jira, NetSuite, HubSpot, and other SaaS tools
• Own IT onboarding and offboarding end-to-end: account setup, access provisioning, device preparation, and account deactivation/wipe for leavers
• Provide responsive first-line IT support to employees across diverse time zones - troubleshoot hardware, software, and SaaS issues efficiently

Remote People builds the infrastructure to power borderless teams by handling global payroll, benefits, taxes, and compliance. Their technology enables businesses to hire anyone anywhere compliantly at the push of a button and they are committed to building a global, diverse team.